Monday, April 23, 2012

Gephardt Approved??? Why would you do this to Salt Lake City car buyers Bill?


West Valley Auto Plaza

Phone: (801) 886-1700Fax: (801) 746-7905View Additional Phone Numbers3899 S Redwood Rd, Salt Lake CityUT 84119-4717http://www.westvalleyautoplaza.com
BBB® Non-Accredited F Rating
On a scale of A+ to FReason for RatingBBB Ratings System Overview

Customer Complaints Summary

14 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Billing / Collection Issues3
Guarantee / Warranty Issues1
Problems with Product / Service6
Delivery Issues0
Total Closed Complaints14

I just don't get it. How do you have an F rating with the Better Business Bureau and still get Gephardt Approved. It doesn't look like being Gephardt Approved has very much value these days....

3 comments:

  1. 14 complaints in 3 years doesn't sound too bad. Apparently they took too long to resolve some of the complaints, but that seems like a rough grade either way. But apparently you had your own bad experience since you set up a website dedicated to it.

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  2. Could the blog host get in touch with me about this issue? I'm an investigative reporter-- ericspencerpeterson AT gmail DOT com

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  3. Could the blog host get in touch with me about this issue? I'm an investigative reporter-- ericspencerpeterson AT gmail DOT com

    ReplyDelete